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Motivating Employees
1、Motivation :動(dòng)機(jī)
the willingness to exert high levels of effort to reach organizational goals,conditioned by the effort‘s ability to satisfy some individual need.
個(gè)體希望通過(guò)高水平的努力而實(shí)現(xiàn)組織目標(biāo)的愿望,其前提條件是這種努力能夠滿(mǎn)足個(gè)體的某些需要。
2、Need :需要
An intermal state that makes certain outcomes appear attractive.
指的是一種內(nèi)部狀態(tài),它使人感到某種結(jié)果具有吸引力。
3、Hierarchy of needs theory :需要層次理論
Maslow‘s theory that there is a hierarchyof five human needs:physiological , safety, social, esteem, and self-actualization.
馬斯洛的理論包含了人類(lèi)五個(gè)層次的需要:生理、安全、社交、尊重和自我實(shí)現(xiàn)。
4、Physiological needs:生理需要
A person‘s needs for food, drink, shelter, sexual satisfaction, and other physical needs.
包括食物、水、棲身之地、性以及其他方面的身體需要。
5、Safety needs:安全需要
A person‘s needs for security and protection from physical and emotional harm.
保護(hù)自己免受身體和情感傷害,同時(shí)能保證生理需要得到持續(xù)滿(mǎn)足的需要。
6、Social needs:社交需要
A person‘s needs for affection, belongingness, acceptance, and friendship.
包括愛(ài)情、歸屬、接納、友誼的需要。
7、Esteem needs:尊重需要
A person‘s needs for internal factors such as self-respect. autonomy.and achievement. and external factors such as status. recognition. and attention.
內(nèi)部尊重因素包括自尊、自主和成就感等;外部尊重因素包括地位、認(rèn)可和關(guān)注等。
8、Self-actualization needs:自我實(shí)現(xiàn)需要
A person‘s need to become what he or she is capable of becoming.
成長(zhǎng)與發(fā)展、發(fā)揮自身潛能、實(shí)現(xiàn)理想的需要。這是一種要成為自己能夠成為的人的內(nèi)驅(qū)力(追求個(gè)人能力極限的內(nèi)驅(qū)力)。
9、Theory X:X理論
The assumption that employees dislike work, are lazy, avoid responsibility, and must be coerced to perform.
主要代表了一種對(duì)人的消極觀念,它認(rèn)為工人沒(méi)有雄心大志,不喜歡工作,只要有可能就會(huì)逃避責(zé)任,為了保證工作效果必須要嚴(yán)格監(jiān)控。
10、Theory Y:Y 理論
The assumption that employees are creative, enjoy work,seek responsibility, and can exercise self-direction.
提供了一種積極的人性觀點(diǎn),它認(rèn)為工人可以自我指導(dǎo),他們接受甚至主動(dòng)尋求工作責(zé)任,他們把工作視為一項(xiàng)自然而然的活動(dòng)。
11、Motivation-hygiene theory:激勵(lì)—保健理論
The motivation theory that intrinsic factors are related to job satisfaction and motivation, whereas extrinsic factors are associated with job dissatisfaction.
內(nèi)部因素與工作滿(mǎn)意和動(dòng)機(jī)有關(guān),外部因素與工作不滿(mǎn)意有關(guān)。
12、Hygiene factors:保健因素
Factors that eliminate job dissatisfaction but don‘t motivate.
這些因素只能安撫員工,不能激勵(lì)員工,赫茨伯格稱(chēng)這些為導(dǎo)致工作不滿(mǎn)意感的外部因素。
13、Motivators:激勵(lì)因素
Factors that increase job satisfaction and motivation.
增加員工的工作滿(mǎn)意感和積極性。
14、Three-needs theory:三種需要理論
The motivation theory that says three needs—achievement, power, and affiliation—are major motives in work.
這種激勵(lì)理論認(rèn)為三種需要——成就、權(quán)力和歸屬感是工作中的主要?jiǎng)訖C(jī)。
15、Need for achievement (nAch):成就需要
The drive to excel to achieve in relation to a set of standards, and to strive to succeed.
達(dá)到標(biāo)準(zhǔn)、追求卓越、爭(zhēng)取成功的需要。
16、Need for power (nPow):權(quán)利需要
The need to make others behave in a way that they would not have behaved otherwise.
左右他人以某種方式行為的需要。
17、Need for affiliation (nAff):歸屬需要(needs for affiliation)
The desire for friendly and close interpersonal relationships.
建立友好和親密的人際關(guān)系的愿望。
18、Goal-setting theory:目標(biāo)設(shè)置理論
The proposition that specific goals increase performance and that difficult goals, when accepted, result in higher performance than do easy goals.
具體的目標(biāo)回提高工作成績(jī);另外,困難的目標(biāo)一旦被人們接受,將會(huì)比容易目標(biāo)導(dǎo)致更高的工作績(jī)效。
19、Self-efficacy:自我效能感
An individual‘s belief that he or she is capable of performing a task.
個(gè)體對(duì)于自己能否完成任務(wù)的信念。
20、Reinforcement theory:強(qiáng)化理論
The theory that behavior is a function of its consequences.
它提出行為是結(jié)果的函數(shù)。
21、Reinforces:強(qiáng)化物
Any consequence immediately following a response that increases the probability that the behavior will be repeated.
如果行為之后緊接著給予一個(gè)積極的強(qiáng)化物,則會(huì)提高該行為重復(fù)的比率。
22、job design:工作設(shè)計(jì)
the way tasks are combined to form complete jobs
將各種任務(wù)組合起來(lái)構(gòu)成全部工作的方法。
23、Job scope:工作范圍
The number of different tasks required in a job and the frequency with which those tasks are repeated.
在一個(gè)工作中所要求的任務(wù)數(shù)量,以及這些任務(wù)被重復(fù)的頻率。
24、Job enlargement:工作擴(kuò)大化
The horizontal expansion of a job by increasing job scope.
這種將工作范圍擴(kuò)大的設(shè)計(jì)類(lèi)型稱(chēng)為工作擴(kuò)大化。
25、Job enrichment:工作豐富化
The vertical expansion of a job by adding planning and evaluating responsibilities.
通過(guò)增加計(jì)劃和評(píng)估責(zé)任而使工作縱向發(fā)展的一種具有激勵(lì)作用的工作設(shè)計(jì)方法。
26、Job depth:工作深度
The degree of control employees have over their work.
員工對(duì)于自己工作的控制程度。
27、Job characteristics model (JCM):工作特征模型
t A framework for analyzing and designing jobs that identifies five primary job characteristics, their interrelationships, and their impact on outcomes.
給我們提供了這樣一個(gè)框架,設(shè)計(jì)和分析了五種主要的工作特點(diǎn),并分析了這些特點(diǎn)之間的關(guān)系,以及它們對(duì)員工生產(chǎn)率、積極性和滿(mǎn)意感的影響。
28、Skill variety:技能多樣性
The degree to which a job requires a variety of activities so that an employee can use a number of different skills and talents.
指一項(xiàng)工作中要求員工使用各種技能和才干以完成不同類(lèi)型活動(dòng)的程度。
29、Task identity:任務(wù)完整性
The degree to which a job requires completion of a whole and identifiable piece of work.
指一項(xiàng)工作中要求完成一件完整的和可辨識(shí)的任務(wù)的程度。
30、Task significance:任務(wù)重要性
The degree to which a job has a substantial impact on the lives or work of others people.
指一項(xiàng)工作對(duì)員工生活或其他人工作的實(shí)際影響程度。
31、Autonomy:工作自主性
The degree to which a job provides substantial freedom, independence, and discretion to the individual in scheduling work and determing the procedures to be used in carrying it out.
指一項(xiàng)工作給任職者在安排工作內(nèi)容、確定工作程序方面,實(shí)際上提供了多大的自由度、獨(dú)立性及自主權(quán)。
33、Feedback:工作反饋
The degree to which carrying out work activities required by a job results in the individual‘s obtaining direct and clear information about his or her performance effectiveness.
指員工在完成任務(wù)的過(guò)程中,可以直接而明確地獲得有關(guān)自己工作績(jī)效信息的程度。
34、Equity theory:公平理論
The theory that an employee compares his or her job‘s inputs-outcomes ratio with that of relevant others and then corrects any inequity.
這一理論認(rèn)為員工首先把自己在工作情境中得到的結(jié)果與自己的努力進(jìn)行比較,然后再將自己的所得—付出比與他人的所得—付出比進(jìn)行比較,如果員工感到自己的比率與他人的比率是等同的,則為公平狀態(tài)。
35、Referents:參照對(duì)象
The persons,systems,or selves against which individuals compare themselves to assess equity.
是公平理論中十分重要的變量,它可以劃分為三種類(lèi)型:“他人”、“系統(tǒng)”和“自我”。
36、Expectancy theory:期望理論
The theory that an individual tends to act in a certain way based on the expectation that the act will be followed by a given outcome and on the attractiveness of that outcome to the individual.
它認(rèn)為當(dāng)人們預(yù)期某種行為能帶給個(gè)體某種特定的結(jié)果,而且這種結(jié)果對(duì)個(gè)體具有吸引力時(shí),個(gè)體就傾向于采取這種行為。
37、Compressed workweek:壓縮工作周
A workweek in which employees work longer hours per day but fewer days per week.
指的是員工每周的工作日較少,但每天的工作時(shí)間相對(duì)較長(zhǎng)。
38、Flexible work hours (flextime):彈性工作制
A scheduling system in which employees are required to work a certain number of hours per week but are free, within limits, to vary the hours of work.
這種時(shí)間安排系統(tǒng)要求員工每周工作一定數(shù)量的時(shí)間,并且要遵守一些限制條件,至于什么時(shí)候工作可以自己靈活安排。
39、Job sharing: 工作分擔(dān)
The practice of having two or more people split a full-time job.
即由兩名或多名員工共同承擔(dān)一個(gè)全日制的工作任務(wù)。
40、Telecommuting:遠(yuǎn)距離辦公
A job approach in which employees work at home and are linked to the workplace by computer and modem.
員工可以待在家里,通過(guò)電腦和調(diào)制調(diào)解器與工作單位保持聯(lián)系。
41、Pay-for-performance programs: 績(jī)效工資方案
Compensation plans that pay employees on the basis of some performance measure.
指的是在績(jī)效測(cè)量的基礎(chǔ)上支付員工工資的薪酬方案,諸如計(jì)件工資方案、獎(jiǎng)勵(lì)工資制度、利潤(rùn)分成、包干獎(jiǎng)金等等。
42、Open-book management: 賬目公開(kāi)管理
A motivation approach in which an organization‘s financial statements(the “books”) are shared with all employees.
通過(guò)公開(kāi)財(cái)務(wù)報(bào)表(即“賬目”)方式,讓員工參與決策,與員工共享信息,使員工更積極地作出有利于工作的決策,更好的理解自己的工作內(nèi)容和工作方式對(duì)公司的意義。
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